FAQ

When will my order ship?

Orders are typically processed within 1–3 business days. Once your order ships, you will receive a confirmation email with tracking when available. Estimated delivery timing is shown at checkout when available.

If we cannot ship your order on time, we will notify you and offer cancellation with a prompt refund of amounts already charged.

How much is shipping?

We ship within the United States only. Shipping rates (if any) are calculated at checkout based on your location and order.

U.S. orders of $130 or more qualify for free shipping. See our Shipping & Returns page for full details.

What’s your return policy?

You must start a return within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

Only items specifically marked Final Sale are ineligible for return. Wrong or damaged items are handled at Typh’s expense.

When we approve your return request, we email a prepaid return label. The actual return-shipping cost is deducted from your refund. Original outbound shipping charges are not refundable, except when Typh sent the wrong or damaged item or applicable law requires otherwise.

Once we receive and approve your return, we process your refund within 5–7 business days; banks may take additional time to post it. Full details: Shipping & Returns.

How do I start a return?

Email hello@shoptyph.com with your order number and the item(s) you want to return. We will send instructions and, for approved standard returns, a prepaid return label.

Can I change or cancel my order?

Email hello@shoptyph.com as soon as possible with your order number. Changes and cancellations are not guaranteed once fulfillment begins.

Where can I find fit and fabric details?

Fit notes and fabric details are listed on each product page. If you are unsure, email us with the style name and your usual size before you order.

What if my package is delayed or lost?

If tracking shows a long delay, or your package never arrives, email hello@shoptyph.com with your order number. We will help investigate with the carrier and work with you on a replacement or refund as appropriate.

Need more help?

Email hello@shoptyph.com or use our Contact page.