FAQS

WHEN WILL MY ORDER SHIP?

Orders are processed within 1–3 business days. Once shipped, you’ll receive a tracking number straight to your inbox.

 

HOW MUCH IS SHIPPING?

Shipping rates are calculated at checkout based on your location and order size. We currently ship worldwide.

 

WHAT'S YOUR RETURN POLICY?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Once received, you’ll get a full refund minus the return shipping fee, which will be deducted from your total.

HOW DO I START A RETURN?

Email us at hello@shoptyph.com with your order number and reason for return. We’ll take care of the rest.

 

CAN I CANCEL OR EDIT MY ORDER?

Orders can only be updated or canceled within 1 hour of being placed. After that, they begin processing and can’t be changed.

 

HOW DO YOUR PIECES FIT?

All Typh pieces run true to size unless noted otherwise. If you're unsure, reach out—we're happy to help with sizing.

 

HOW SHOULD I CARE FOR THE KNIT PIECES?

Our knit styles are delicate by nature. We recommend hand washing in cold water or dry cleaning only to maintain the integrity and softness of the fabric.

 

NEED MORE HELP?

Reach out to us anytime at hello@shoptyph.com. We’ve got you.