Shipping policy
Shipping & Delivery Policy
At Typh, we strive to ensure that your order is processed and delivered as smoothly as possible. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.
Processing Times
- Orders are typically processed within 1-3 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking information.
- During high-volume periods (such as sales or holidays), processing times may be slightly longer.
Shipping Options & Delivery Times
We offer the following shipping methods at checkout:
- Standard Shipping (5-7 business days) – Additional fees apply
- Expedited Shipping (2-3 business days) – Additional fees apply
- Express Shipping (1-2 business days) – Additional fees apply
Shipping times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
International Shipping
- We currently ship to select international locations.
- International shipping times vary by destination and may take 7-21 business days.
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Lost, Stolen, or Delayed Packages
- Typh is not responsible for lost, stolen, or delayed packages once they have been shipped.
- If your package is marked as delivered but you have not received it, please check with neighbors or your local carrier office before reaching out to us.
- If your package is lost in transit, please contact the shipping carrier for assistance.
Address Errors & Undeliverable Packages
- Please ensure that your shipping address is entered correctly at checkout.
- If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for additional shipping fees to resend the order.
Contact Us
If you have any questions about your shipment, please contact us at hello@shoptyph.com